Ready to be a Director? Find out more: Member Director, or Employer Director. Nominations close Tuesday 2 July 2024.

We’re here to help

Insurance claims can be complex and time-consuming, and they typically come at a highly challenging time for you and your loved ones.

Our team is here to support you, and make sure your claim is handled with care. We’ll help you understand the process and get your claim started.

Who receives your death benefit?

Did you know that unlike your other assets, your super (including any insurance cover you have inside super) doesn’t automatically form part of your estate when you pass away?

The Trustee is responsible for distributing your death benefit if you pass away. You can let us know how you would like your death benefit to be distributed by making a beneficiary nomination for your super.

Complaints

If at any time you’re dissatisfied with any aspect of your claim, you can lodge a formal complaint.

Learn more

How to make a claim

We're here to help

Remember, we’re here if you need us for assistance with the claims process, or if you have any queries about the progress of a claim, or for any insurance related queries.

Join our award-winning fund

Plan for your future with the industry fund that works hard for you.

Join us