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Call us

General and service enquiries

1800 682 626
+61 3 8306 0984 (overseas callers)
Monday to Friday between 8:00am—8:00pm AET

Our Helpline will be closed on the national public holidays and hours of operation on the following days will be 8:00am to 6:00pm AET between Wednesday 24 December 2025 and 2 January 2026:

  • Wednesday 24 December 2025
  • Monday 29 December 2025
  • Tuesday 30 December 2025
  • Wednesday 31 December 2025
  • Friday 2 January 2026

Normal operating hours of 8:00am to 8:00pm AET will resume from Monday 5 January 2026.

Retirement Centre

1800 777 060
+61 3 9248 5924 (overseas callers)
Monday to Friday between 8:30am – 6:00pm AET
Book a time with a Retirement Specialist

Our Retirement Centre will be closed from 6:00pm AET Tuesday 24 December 2025 and will be available again from 8:30pm AET Friday 2 January 2026.

Financial advice appointments

1800 065 753
Monday to Friday between 9:00am—5:00pm AET
Book a time with a Financial Planner

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Send us a letter

GPO Box 4303, Melbourne VIC 3001

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Making a complaint

If you're not satisfied with our product or the service you've received, you can make a complaint.

Media inquiries

Note this email address is external and handles media requests only: equipsuper@iconagency.com.au

Please do not submit sensitive or identifiable information to this inbox.

All member-specific queries should be directed to the 'Get in contact' form or please call us on 1800 682 626.

Get in contact

For all general questions and feedback

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Frequently asked questions

Have questions? We have answers.

Visit FAQs
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Talk to a retirement expert

What does your pathway to retirement look like? Not sure where to start?

Call us today
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Speak with an advisor

Get expert help and advice with a financial adviser about your super.

Book an advice appointment
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Why choose Equip Super?

We’re a profit-to-member industry fund, so you can be sure we’re here for you and your future.

Learn more
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How we compare

With competitive fees and a history of strong, long-term returns, our members can be confident they’re with one of Australia’s best value funds.

Find out more

Join our award-winning Fund

Plan for your future with the profit-to-member industry fund that works hard for you.

Join us

 

‡The rating is issued by SuperRatings Pty Ltd ABN 95 100 192 283 (SuperRatings) a Corporate Authorised Representative (CAR No.1309956) of Lonsec Research Pty Ltd ABN 11 151 658 561, AFSL No. 421445. Ratings are general advice only and have been prepared without taking account of your objectives, financial situation or needs. Consider your personal circumstances, read the product disclosure statement and seek independent financial advice before investing. The rating is not a recommendation to purchase, sell or hold any product. Past performance information is not indicative of future performance. Ratings are subject to change without notice and SuperRatings assumes no obligation to update. SuperRatings use proprietary criteria to determine awards and ratings and may receive a fee for the use of its ratings and awards. Visit superratings.com.au for ratings information. © 2024 SuperRatings. All rights reserved.